Terms & Conditions

  1. All items purchased are for the sole use of the individual or organization. The buyer agrees not to copy, distribute, share or otherwise broadcast any items purchased unless agreed by Francis J Taylor.
  2. All details provided through the site for the purposes of purchasing items are correct at the time of purchase.
  3. All communication with Francis J Taylor in respect of the purchase of items should be done through the site or via email to:info@francisjtaylor.co.uk
  4. Prices quoted on the site represent the price that will be charged to the buyers account at point of sale.
  5. The contract is formed between Francis J Taylor and the buyer at the point of sale and will be confirmed by email to the address supplied through the site. This confirmation email amounts to my acceptance of your offer to purchase the item.
  6. Whilst Francis J Taylor makes every effort to ensure the accuracy of prices on the site, errors may occur Francis J Taylor will use their best endeavours to correct any errors as soon as possible and to notify registered users of any amendments where such amendment affects their purchase of an item. The registered user will be given the option to cancel their order or to reconfirm the purchase of the item at the amended price. Francis J Taylor is under no obligation to fulfill an order for an item which was advertised at an incorrect price.
  7. Purchased items are non-exchangeable, non-transferable and non-refundable except where the buyer can prove that the item was wrongly described or was incorrectly supplied.
  8. Any item which is found to be damaged or incomplete should be notified to Francis J Taylor via email toinfo@francisjtaylor.co.uk as soon as possible, but no later than 14 days after point of sale. Francis J Taylor will then take reasonable steps to provide an amended item within 14 days of notification or refund the cost of the item.
  9. It is the buyer to submit refund claims within 14 days of point of sale. Refunds will be at the discretion of Francis J Taylor and will be re-credited to the account originally used for the purchase of the item. Such refunds will be processed within 14 days of receipt of the claim. Francis J Taylor reserves the right to refuse a refund and their decision is final.